People Suck

[annundriel]

At work today I got a telephone call from a customer that made me cry.

"I was there last Thursday and picked nine boxes of peaches. Every peach had a worm in it. I just wanted you to know how disappointed we, as well as several other families from Ritzville, are. We are embarrassed to even give peaches to friends. Plus, we paid ten cents more for these than we would have if we'd gotten them elsewhere. I feel like we were really robbed. Make sure you tell one of the actual family members so they know. I don't think we'll be coming back, along with those other families, next year."

Basically.

My response was along the lines of, "You picked them yourself? I'm sorry you were disappointed. I'll make sure they know."

I should have pushed the "self picked" part harder. Because it is not, as I've said before, my/our fault if you can't recognize good fruit from bad. It's really, really not. If you are picking them yourself, whatever you end up with is your own fault. The ones we pick and store? Pretty damn good.

I had so many passive-aggressive type things I wanted to say to this man. And while I'm allowed to tell them it's their problem, it's hard to keep from passing into meanness. So I toned it down. But, oh, I wanted to really pound in the fact that he handled the fruit, nothing was hidden, and that if he wanted to save money he should have gotten peaches elsewhere in the first place. Bastard.

But I'm too nice to actually tell people things like that to their face. Or over the phone in this case.

I'm still really frustrated.

It was really hot today, business was slow, and I was bored. Then this call came and it just pushed me over the edge. So I vented to Mom when she drove up seconds later with a blended mocha.

Comments

[trademybike.livejournal.com]

awwwwwwwwwww *hugs*

I just got your text message a few minutes ago and wondered what it was in regards to. I wish I had some Nessie fic to send you and make you giggle like a rabid monkey but I've only typed up about a paragraph cause I've been working on another new story.

BTW for the life of me I can't remember - have I sent you more BD or was it just fathom?

Here: have some happy John.

[annundriel.livejournal.com]

giggle like a rabid monkey

The second time, I read that as "rabid giggle monkey." Then when I was copying it, it turned into "giggle like a rabid monk." All three versions have totally cheered me up. Even if there's no new Nessie.

Potential drabbles (along with bigger, longer ideas) are piling up over here. As for your stuff, I'm currently half-way through the last bit of BD you sent me. (I'd have it done, but I'm just too tired and cranky.) I think I've replied to all the Fathom bits.

New story? Oooh.

Oh, John. I am stupidly fond of him.

[michelerz.livejournal.com]

Meh. There are so many assholes in the world, but you can't let them get to you! I have had a bajillion and twelve assholes cross my path in the year I have worked with Starbucks and I've learned that the way to deal with an asshole is to kill 'em with kindness. THAT DRIVES ASSHOLES BATSHIT CRAZY!!!

Bleh, that guy was butthurt over his own foul judgement. What a bum. If only he knew what sort of greatness he was dealing with...


**STALK** <3

[annundriel.livejournal.com]

I will keep my happy, understanding face in place while I think mean thoughts.

I admire and stalk you.

AND MISS YOU.

::loves::

[ginnith.livejournal.com]

It's oddly comforting to know that assholes are universal. And that usually, they're assholes because of their own bad judgment. Today we had a gentleman who used some mean words and bad grammar when we told him that he would have to enter through a different gate due to the arrangements of the club he was volunteering for. His argument? This club needs more volunteers and you're telling me that I have to go all the way around to a different gate after the club's volunteer dinner just so that I can enter to volunteer? That's bullshit. It's the same goddamn bullshit that happened last year. Blah blah blah. My response (internally): You volunteered, you knew about the situation. You could have avoided this/you should talk to the club so that they move the location of their dinner. *bleep* yourself. Instead, he stormed off angrily and called us all bad names.

People are dumb. And somehow they find the perfect way to make other people feel guilty for their own shortcomings/misgivings.

I'm sorry you got the rant, and I'm even more sorry that you got attacked.

♥♥♥

Re: ::loves::

[annundriel.livejournal.com]

I almost called you and left a big message. First earlier, because I was so bored. Then later, because, well, all that up there.

What gets me about your encounter is this, It's the same goddamn bullshit that happened last year. LEARN FROM EXPERIENCE. Also, isn't repeating the same behavior and expecting a different result (or something) a good way to define stupidity? Or is that insanity? Either way.

And, y'know, I have been telling everyone upfront that we've had worm problems this year because of spraying and timing and heat. I am being honest and not sneaky. And I just will never win with some people.

Bah.

Re: ::loves::

[ginnith.livejournal.com]

You can leave me ranty messages whenever you need to. I'm always open to them. Bored messages are good too.

Yes. Stupidity. Really, we've both got stupid people. You really were up front about the worms when I was there. You do a damn fine job. It's not your fault that some people don't understand that those little marks on the peaches are worm holes instead of tiny targets shouting, "pick me! I'm best!"

Bah indeed.

[rivier.livejournal.com]

See, this is just a beautiful example of how karma works, trust me! Karma knows what a jerk and a bastard that man is. So it made sure that every peach that came to his hand was a blighted one - thus putting as much crap as possible onto his plate, and sparing better-hearted people from even the risk of making a mistake with any of those ones. People who know this guy will also know what a congenital whiner he is, and how everything bad that happens to him is ALWAYS someone else's fault, of course, so him badmouthing your workplace anywhere will have zero effect on future business. And he'll NEVER be back to annoy you or the family or your successors in future years.

I think it's quite poetic, myself!

[annundriel.livejournal.com]

And he'll NEVER be back to annoy you or the family or your successors in future years.

Oh, thank God. I hadn't thought of any of it that way before.

It really sort of turns into a win-win situation for everyone but him, doesn't? Except for the rude phone call.

[mandapanda0521.livejournal.com]

People are so frustrating! I work a lot with people on the phones and sometimes you just want to say- "Look I am not responsible for you lack of common sense." I think it all comes down to that idea that people just really like blaming things on others.

[annundriel.livejournal.com]

Of course. It's always your fault, not theirs. And then you have to run with the whole, "The customer is always right" mentality. Which is complete crap. Because they're really not.